What Data We Collect and Why We Hold It
When you register with 289bd, we collect the details you provide directly — your name, contact number, email address and any identity documents submitted during account verification. When you complete a deposit or withdrawal through bKash, Nagad or Rocket, we record the transaction reference, amount and
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timestamp so we can match your wallet movement to your account accurately. We also collect technical data automatically: your device type, browser, IP address and session activity. This helps us detect unusual login patterns and keep your account secure. Cookie data tells us which sections of
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the site you visited and for how long, which we use to improve how the platform responds on mobile. We do not sell your personal data to third parties. Data shared with payment processors — such as the mobile wallet operators behind bKash, Nagad and Rocket
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— is limited strictly to what those processors need to complete your transaction. We retain your account records for as long as your account remains active and for a period after closure as required by applicable rules. You may request a copy of your personal data
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or ask us to correct inaccuracies at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.